Question 1

Where is Ashborn based?

Accepted Answer

Ashborn is a premium streetwear brand designed and produced in Bangladesh. All pieces are cut and sewn locally.

Question 2

What sizes do you carry?

Accepted Answer

Tees and hoodies run XS through XXL. Bottoms run 28–36. We cut on the oversized end of standard — refer to the size guide on each product page.

Question 3

How long does shipping take?

Accepted Answer

Inside Dhaka: 1–2 business days. Outside Dhaka: 3–5 business days. Pre-orders ship on the drop date listed at checkout.

Question 4

Do you offer Cash on Delivery?

Accepted Answer

Yes. COD is available across all 64 districts of Bangladesh. bKash and Nagad are also supported.

Question 5

What's the return policy?

Accepted Answer

Unused pieces with original tags can be exchanged or refunded within 7 days of delivery. See the Return Policy page for the full process.

Question 6

Are pre-orders refundable?

Accepted Answer

Pre-orders are non-binding until we confirm by phone. You can cancel any time before the drop ships at no charge.

Question 7

Do you print custom names or numbers?

Accepted Answer

Yes — select pre-order pieces support a kit-style name (up to 40 characters) and number (up to 10 characters). Add them on the pre-order form.

Question 8

How do I track my order?

Accepted Answer

Use the Track Order page with your order number and email. You'll also get an SMS when your courier picks up the parcel.

Frequently asked.